Privacy Policy

Shresh Biz (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.shreshbizz.com) and use our services (collectively, the “Platform”). By using the Platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Platform.

Information You Provide Directly

• Full name and email address when you register or contact us
• Password (stored in encrypted form — we never see your plain-text password)
• Phone number, company name, and address (for billing and service delivery)
• Service requirements and preferences submitted via contact or quotation forms
• Communications you send to us via email or our contact form

Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent, and navigation paths within the Platform
• Cookies and similar tracking technologies (see Section 7)

• To create and manage your account
• To provide, operate, and improve our services (hosting, domains, web development, digital marketing)
• To process payments and manage your subscriptions or orders
• To respond to your enquiries and provide customer support
• To send you important service updates, invoices, and (where you have opted in) promotional communications
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To comply with applicable laws and regulations of Nepal
• To analyse usage trends and improve the overall user experience

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating the Platform (e.g. cloud hosting, payment processing, email delivery). These vendors are contractually obligated to protect your data.
• Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental authority under the laws of Nepal.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at info@shreshbizz.com. Anonymised, aggregated data (with no personally identifiable information) may be retained indefinitely for research and analytics purposes.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your browser and our servers
• Passwords hashed using secure, industry-standard algorithms — we never store plain-text passwords
• Regular security reviews and access controls for staff with system access

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We use cookies and similar tracking technologies to enhance your experience on the Platform. Types of cookies we use:

• Essential Cookies: Necessary for the Platform to function (e.g. authentication sessions). These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the Platform (e.g. page views). These are anonymised.
• Preference Cookies: Remember your settings such as currency preferences.

You can control or disable non-essential cookies through your browser settings. However, doing so may affect the functionality of the Platform.

You have the following rights with respect to your personal information, consistent with applicable Nepal laws including the Privacy Act, 2075 (2018):

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention obligations)
• Portability: Request that we provide your data in a structured, machine-readable format
• Objection: Object to the processing of your personal data for direct marketing purposes
• Withdrawal of Consent: Withdraw consent for optional data processing at any time

To exercise any of these rights, please contact us at info@shreshbizz.com. We will respond to your request within 30 days.

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or by prominently posting a notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised policy.